kfb77 Privacy Policy
Your personal information is our top priority. This document explains how kfb77 collects, uses, and protects your data.
General Overview & Scope
kfb77 ("we", "us", "platform") is an online entertainment service operated for users in Bangladesh. This privacy policy ("policy") applies to the kfb77 website, mobile interface, and all related services.
This policy explains what personal information we collect from you, how that information is processed, who it may be shared with, and what rights you have over your data. By using our platform, you are considered to have agreed to the terms of this policy.
We take your privacy seriously. Our goal is to be fully transparent about how your information is handled, so you can use kfb77 with complete confidence.
What Information We Collect
When you register and use kfb77, we collect various types of information. The main categories are listed below:
Identity Information
Name, date of birth, gender, national ID or passport number — information provided at registration that is used to verify your identity.
Contact Information
Mobile number and email address — collected for account communication, password recovery, and sending important notifications.
Financial Information
Deposit and withdrawal transaction history and details of payment methods used — such as partial account details for bKash, Nagad, Rocket, or Upay.
Technical Information
IP address, browser type, device identifier, operating system, and session data — collected automatically for security monitoring and service improvement.
Gaming Activity Information
Games played, bet amounts, win/loss history, and bonus usage records — used for responsible gaming monitoring and service personalisation.
Cookie & Tracking Information
Session cookies, preference cookies, and analytical tracking data — used to ensure website functionality and improve your experience.
How Your Information Is Used
kfb77 uses your personal information only for the following legitimate purposes:
- Account Management & Identity Verification: Confirming your identity, verifying age (for users aged 21 and above only), and maintaining account security.
- Financial Transaction Processing: Accepting deposits, processing withdrawals, and keeping transaction records. Ensuring secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
- Service Delivery & Improvement: Personalising your experience, resolving technical issues, and improving platform functionality.
- Customer Support: Providing 24/7 assistance via live chat and email, and taking effective steps to resolve your issues.
- Responsible Gaming Programme: Identifying unusual gaming behaviour and providing appropriate support where needed.
- Fraud Prevention & Security: Monitoring suspicious activity, preventing unauthorised access, and keeping all user accounts secure.
- Legal Compliance: Storing and disclosing information as required to comply with applicable laws and regulations.
Sharing Information With Third Parties
kfb77 may share your personal information with third parties only in limited and specific circumstances. Those third parties are as follows:
- Payment Processors: Necessary payment information is shared with bKash, Nagad, Rocket, Upay, and approved banking partners to complete financial transactions.
- Technology & Service Providers: Contracted partners for hosting, cybersecurity, fraud detection, and analytics services — who are required to comply with our data protection standards.
- Game Providers: Approved providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may receive limited technical information to deliver their gaming services.
- Legal Authorities: Information may be disclosed in accordance with government or judicial orders under applicable law.
- Identity Verification Services: Trusted third parties may be engaged to assist with KYC verification where required.
Outside the cases described above, your personal information will not be disclosed to any third party without your explicit prior consent. We have strict data processing agreements in place with all third parties with whom information is shared.
Our Steps to Protect Your Information
SSL Encryption
All data transmissions are secured using SSL/TLS encryption technology.
Firewall Protection
Advanced firewalls and intrusion detection systems are active 24/7.
Access Control
Only authorised personnel can access data, in a limited and controlled manner.
Secure Backups
Regular data backups and a disaster recovery plan are in place.
kfb77 uses industry-standard security practices to keep your information safe. However, complete security of data transmitted over the internet cannot be guaranteed, so we ask that you use a strong password for your account and do not share your account details with anyone.
In the event of a security incident, we will notify you in a timely manner as required by applicable law and as necessary to protect your interests.
How Long Information Is Retained
kfb77 retains your personal information only for as long as necessary. The key principles governing retention periods are as follows:
- Active Account Data: For as long as your account remains active, and for a defined period after account closure to meet applicable legal obligations.
- Financial Transaction Records: For the period required by financial regulatory and accounting legal requirements.
- Customer Support Communications: For a reasonable period to support service quality improvement and dispute resolution.
- Cookie & Session Data: Session cookies are deleted when the browser is closed; preference cookies are stored for up to 12 months.
After the applicable retention period ends, your personal information will be securely deleted or anonymised so that it can no longer be linked to you.
Your Rights Over Your Data
Every registered user of kfb77 has the following rights regarding their personal information:
-
Right of Access: You may find out at any time what information kfb77 holds about you and request a copy of that information.
-
Right to Rectification: If your personal information is inaccurate or incomplete, you may request that it be corrected.
-
Right to Erasure: In certain circumstances — such as when data is no longer relevant or is being processed unlawfully — you may request that your information be deleted.
-
Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be temporarily suspended.
-
Right to Object: You may object to specific processing of your personal information, particularly where it is used for marketing purposes.
-
Right to Data Portability: You have the right to receive the information you have provided in a structured, machine-readable format that you can transfer elsewhere.
-
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request in a timely manner in accordance with applicable law.
Use of Cookies and Similar Technologies
Cookies are small text files stored in your browser or on your device. kfb77 uses the following types of cookies:
- Essential Cookies: Required to ensure the basic functionality of the website — such as maintaining login sessions and running security features. These cookies cannot be disabled.
- Functional Cookies: Used to remember your language preference, theme settings, and other personalisation choices.
- Analytical Cookies: Used to understand website usage patterns — such as which pages are visited most and which features are popular. This data is fully anonymised.
You can manage cookies by changing your browser settings. However, disabling certain essential cookies may cause some website features to not work correctly.
Protection of Minors
kfb77 strictly provides services only to persons aged 21 and above. We do not knowingly collect or process the personal information of any minor.
We take age verification steps during the registration process. If we become aware that a minor's information has entered our system for any reason, we will immediately close that account and take appropriate steps to delete the relevant information.
If a parent or legal guardian believes that their child under the age of 21 has provided information to kfb77, please contact our support team immediately.
Changes & Updates to the Privacy Policy
kfb77 may review and update this privacy policy from time to time. When changes are made to the policy:
- The "Last Updated" date at the top of this page will be changed.
- A notice will be displayed on the website for significant changes.
- For changes that materially affect your rights or obligations, we will make reasonable efforts to notify you directly through your registered contact details.
Continuing to use kfb77 after any changes will indicate that you have accepted the terms of the updated policy. We encourage you to review this page regularly.
Contact Us About Privacy
If you have any questions about this privacy policy, wish to make a request regarding your personal information, or have any concerns, please contact us through the following:
Live Chat
Available 24 hours a day, 7 days a week. Support is available in both Bengali and English.
Log in to the site and start a live chat.
Response Times
Live chat: instant. Email requests: as quickly as possible in accordance with applicable legal requirements.
Timeframes depend on the type of request.